Subscription Terms

Real Food Balance

1. What this document covers

These Subscription Terms explain how Real Food Balance paid subscriptions work — pricing, billing, free trials, and renewals. They form part of, and should be read alongside, our Terms of Service and our Refund/Cancellation Policy, which covers your cancellation rights and refunds in detail. “Real Food Balance” is the trading name of a sole trader operating in England.

2. Our plans

We currently offer the following subscription plans. All prices are in pounds sterling (GBP).

We may introduce new plans, or retire existing ones, from time to time. Doing so won't change the price or terms of a subscription you already hold, except as described in Section 4.

3. Free trial

New subscribers get a 7-day free trial. We'll ask for your payment details upfront so your subscription can continue automatically after the trial, but you will not be charged anything during the 7 days.

The free trial is available once per person / payment method. If you cancel during the trial, you won't be charged. If you don't cancel, your chosen plan (monthly or annual) will begin automatically at the end of the trial, and we'll take the first payment then.

4. Billing and auto-renewal

Subscriptions renew automatically at the end of each billing period (monthly or annual, depending on your plan) unless you cancel beforehand. Payments are collected automatically via our payment processor, Stripe, using the card or payment method on file.

If we plan to increase the price of your plan, we will email you at least 30 days before the change takes effect. You can cancel before the new price applies if you don't want to continue at the new price; otherwise, continuing your subscription past that date means you accept the new price.

5. If a payment fails

If we're unable to collect a renewal payment (for example, an expired card), we will attempt to retry the payment and will email you to ask you to update your payment details. If payment still hasn't been collected after 3 days, we may pause or cancel your subscription and restrict access to paid features until payment is resolved.

6. Changing plans

You can switch between the monthly and annual plan from your account settings. Unless we say otherwise at the time, a plan change takes effect at the start of your next billing period — you'll keep your current plan until then.

7. Cancellation and refunds

You can cancel your subscription at any time from your account settings. What happens next — including your 14-day cooling-off right and what refund (if any) you're entitled to — is set out in full in our Refund/Cancellation Policy.

8. Changes to these terms

We may update these Subscription Terms from time to time, for example if we change our plans or pricing structure. We'll notify you of material changes and update the “last updated” date below.

9. Contact us

If you have questions about your subscription or billing, contact us at info@realfoodbalance.com.

Last updated: August 22, 2026